Who we are
What personal data we collect and why we collect it
In order to communicate with us by email, our site provides a contact form. We only collect the minimum information necessary to respond directly to your questions or comments: name, email, and city. The information is not used to place you on a mailing list, but may be used to communicate with you personally in the future. The information gathered in this form is not shared with any third parties. The data is stored on our office network and not on any publicly-accessible servers.
Mailing List Form
Shopping Cart and Checkout
In order to purchase items from our website, you will be redirected to the website of our shopping cart provider, Infusionsoft, which stores Billing and Shipping information on their secure servers.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you send us images for use on the website, such as a photo for a testimonial, you should avoid sending images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser either while the user is browsing (session cookie) or for a set period of time (persistent cookie).
There are also different types of cookies, depending on the source. Cookies that your own website sets are called first-party cookies. Cookies set by other websites that run content on your website are known as third-party cookies – for example, the cookies set by Facebook through your website, if somebody ‘likes’ a page on your site.
If you leave a comment on our site you may choose to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Our website uses Google Analytics to help us understand visitor traffic and webpage usage. Through the use of several cookies, Google Analytics transmits website traffic data to Google servers in the United States, but does not identify individual users or associate your IP address with any other data held by Google.
Embedded content from other websites
Pages on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.
Who we share your data with
We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Such information would only be released in response to a subpoena, court order or other governmental request.
How long we retain your data
Information collected from our Contact Form is retained as part of our company’s data. As such, it would be one of the assets that is transferred or acquired by a third party in the event [COMPANY NAME] was sold. You acknowledge that such transfers may occur, and that any acquirer of [COMPANY NAME] may continue to use your personal information as set forth in this policy.
Cookie data is retained in various durations as explained above.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Customer and order information is retained on Infusionsoft’s servers indefinitely.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have subscribed to our mailing list, you can unsubscribe at any time using the link provided in every email or by emailing us directly. If you use the automated unsubscribe function, you will be asked if you wish your data to be completely deleted (normally, data for mailing list members who unsubscribe is retained as a record of when they unsubscribed), and we will ask the same if you request us to manually unsubscribe you.
Please note, however, that if you choose to unsubscribe, you may no longer be eligible for certain benefits or Services for which personal information is required.
[INCLUDE THE FOLLOWING SECTION IF YOUR SITE HAS A SHOPPING CART]
If you have made a purchase of our products through Infusionsoft, you can request a copy of your customer data at any time by contacting us. At any time you may also request that we delete all your customer data.
Where we send your data
Data collected through our Contact Form is kept only on our company network.
Data collected through Google Analytics is stored on their servers in the United States.
Visitor comments may be checked through an automated spam detection service.
Data for appointments is stored on Appointy’s secure servers.
Data for our mailing list is stored on Infusionsoft’s secure servers.
Our contact information
If you have any questions please reach out to us using the info listed on our contact page.